Thursday, September 10, 2009

CORRECTING and REPLACINGiCIMS Adopts SpringSource Hyperic HQ to Manage and Monitor Infrastructure Powering 3,000 Customer Websites

Leading Web-based Business Solutions Provider Uses SpringSource Hyperic HQ to
Ensure Application Uptime and Maximize IT Resources
SAN MATEO, Calif.--(Business Wire)--
Third graph, first sentence of release should read: Before implementing Hyperic
HQ, iCIMS tried both Big Brother and Zenoss. (sted Before implementing Hyperic
HQ, iCIMS tried both Big Brother and Zenoss, but...)

The corrected release reads:

ICIMS ADOPTS SPRINGSOURCE HYPERIC HQ TO MANAGE AND MONITOR INFRASTRUCTURE
POWERING 3,000 CUSTOMER WEBSITES

Leading Web-based Business Solutions Provider Uses SpringSource Hyperic HQ to
Ensure Application Uptime and Maximize IT Resources

SpringSource, the leader in Java application infrastructure and management,
today announced that iCIMS, the third-largest provider of Software-as-a-Service
(SaaS) talent acquisition solutions, has deployed SpringSource Hyperic HQ, a key
part of SpringSource`s full solution set, which covers the entire build, run,
manage lifecycle for Java application development. SpringSource Hyperic HQ
monitors a variety of application performance metrics for iCIMS` 180 Apache
Tomcat servers that power 3,000 customer websites, enabling rapid remediation of
issues and providing data to help create new performance enhancements within
iCIMS` offerings.

iCIMS provides recruitment and HR software to more than 750 customers around the
world, including FedEx, Continental Airlines, Whole Foods, Amazon.com and
Hershey. Hyperic HQ greatly enhances iCIMS` product line by maximizing uptime
for customers. Through a Hyperic HQ-powered graphical user interface, iCIMS`
executive team can monitor customer site performance and availability.

Before implementing Hyperic HQ, iCIMS tried both Big Brother and Zenoss. With
Big Brother, if a customer website encountered difficulties, iCIMS had to
conduct a lengthy investigation to determine the root cause. iCIMS also
attempted to use the Zenoss monitoring tool but found it unable to scale to meet
its high growth. With Hyperic HQ, iCIMS has access to a wide range of
performance data including website availability, response times, website "hits"
and Tomcat statistics.

"We looked at many different potential solutions, both open source and
commercial, and Hyperic HQ was the only one able to fulfill our requirements in
terms of the metrics we needed to collect for the number of servers and websites
being monitored," said Paul Melici, director of technology, iCIMS. "Hyperic
helps us deliver exceptional customer service in a streamlined and efficient
way. Without Hyperic, we would have to double or triple the size of our team
just to handle routine monitoring tasks."

SpringSource Hyperic HQ offers the most complete solution and experience for
managing and monitoring large scale web infrastructure and mission-critical
applications. The solution delivers the following business benefits to iCIMS:

* Faster Problem Solving and Increased Productivity - Hyperic HQ alerts the
iCIMS production IT team to performance slowdowns in real time, eliminating the
need for manual spot checks. Hyperic HQ provides comprehensive information that
quickly pinpoints concerns to production teams and allows them to zero in on the
problem and the solution.
* Reduced Cost of Resources - Hyperic HQ`s automation capabilities enables iCIMS
to focus its IT team, therefore reducing costs to customers.
* Improved Application Quality - The research and development team within iCIMS
analyzes data from Hyperic HQ as it develops performance enhancements for future
software releases.
* Greater Scalability - Hyperic HQ has allowed iCIMS to scale monitoring
services for its growing customers and increasing customer base.

"Hyperic HQ`s ability to manage and monitor software for web applications helps
businesses reduce production issues, which is crucial for client service and
retention," said Javier Soltero, CTO of management products, SpringSource. "Data
gathered can be used across all levels, from CEO and CTO dashboards to the IT
team. iCIMS` internal team`s use of our solution is a model of how consistently
delivered performance data can assist with maximizing customer satisfaction."

About SpringSource

SpringSource, the leader in Java application infrastructure and management,
provides a complete suite of software products that accelerate the entire build,
run, manage enterprise Java application lifecycle. SpringSource employs the open
source leaders who created and drive innovation for Spring, the de facto
standard programming model for enterprise Java applications. SpringSource also
employs the Java and Web thought leaders within the Apache Tomcat, Apache HTTP
Server, Hyperic, Groovy and Grails open source communities. Nearly half of the
Global 2000, including many world`s leading retail, financial services,
manufacturing, healthcare, technology and public sector clients are SpringSource
customers.

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